100% Positive Feedback

5 Star Rating

Grown With Care

Quality Guaranteed

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Monstera Seirrana
Monstera Seirrana
Monstera Seirrana
Monstera Seirrana
Monstera Seirrana

We have answers!

Orders & support

We want you to be happy with your plants! If your order doesn’t arrive in the expected condition, we’re here to help.

Returns

We want you to be happy with your plants! If your order doesn’t arrive in the expected condition, we’re here to help.

Eligibility for Returns

  • Returns are only accepted if the plant arrives in poor condition.

  • Slight browning of leaves during transit is normal and not eligible for a return.

How to Request a Return

  1. Take clear photos of the plant inside its original packaging.
  2. Contact us on the day of delivery with your photos.
  3. If approved, we’ll provide a return shipping label.

Refunds

Once we receive the returned plant, we’ll process your full refund.

For any issues, reach out to us at hello@oddleaf.co.uk

We're here to help, and will also work hard to support you along the way.

Shipping

We ship all orders via Royal Mail 24-Hour Tracked on the Monday following payment to ensure your plants arrive quickly and safely. You’ll receive a tracking number once your order is dispatched.

Key Details:

  • Delivery Time: 1 working day after dispatch (delays may occur).
  • Shipping Areas: UK only.
  • Packaging: Secure, eco-friendly materials.
  • Damages: Report within 24 hours with photos.
  • Address Accuracy: Please double-check your details at checkout.